Shipping policy

Shipping Policy

Last updated: February 6, 2026

Thank you for shopping with us! We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–4 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience.

Shipping Rates and Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Estimated delivery times are as follows:

Standard Shipping: 3–7 business days
Free Shipping for Orders over £25.

Delivery times may vary depending on your location, carrier delays, customs processing, or unforeseen circumstances beyond our control.

Shipping Destinations

We currently ship to customers in the United Kingdom and select international countries. If your location is not available at checkout, please contact us prior to placing an order.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number. Tracking details may take up to 48 hours to update after shipment.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Lost or Damaged Packages

We are not responsible for packages lost or damaged during transit. If your package arrives damaged, please contact the shipping carrier directly and notify us as soon as possible.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Additional shipping fees may apply if an order is returned to us.

Returns Related to Shipping

Please review our Return Policy for information on returns, exchanges, and refunds related to shipping.

Contact Information

If you have any questions regarding shipping, please contact us at:

Email: hello@titascoffee.com